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Read moreInsights Globalization of Services Driven by the digital revolution, the development of emerging countries and national market deregulation, services are globalizing very rapidly (+9% a year) and are expected to drive an intangible economy structured around global service networks. -
Read moreInsights Shapes of Things to Come December This report is built on research we have conducted over the summer of 2013, looking in detail at historic bank performance and the revenue and asset dynamics of the sector. -
Read moreInsights The Volcker Rule: Reality This "point of view" offers our initial perspectives on how the final rules address the most difficult, and contentious, element of the Volcker Rule - the restrictions on proprietary trading. -
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Insights Deposits: A Return to Value? Since 2007, the profitability of US deposits has substantially declined. The dramatic fall of base interest rates coupled with post-crisis debit interchange and consumer overdraft regulation have severely hampered earnings creation for one of the foundations of US banking. -
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Insights The Future of Transaction Banking, Volume 2: Trade Finance The second volume of the trilogy report on the future of transaction banking focuses on Trade Finance. -
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Insights Medicare Advantage Plan Payments This report discusses various sources of revenue, how to appropriately separate Part C and Part D revenue, the timing of Medicare Advantage payments from the Federal government, levers that may increase Medicare Advantage revenue, how to calculate revenue payments by segment based on the Bid Pricing Tool and Monthly Membership Reports, and reconciliation payments for Part D. -
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Insights Highlights from the 2013 Oliver Wyman Mystery Shopper Almost all large banks have publicly stated their intent to deepen customer relationships, i.e. get them to use more products from the bank. However, few of these large banks have instituted sales practices that translate intent into effective action. This is the key finding of an Oliver Wyman mystery shop of 13 large banks. -
Read moreInsights Keeping the Lights on Sustainably Energy security is a global concern that requires many countries to take decisive action now in order to prevent a crisis in the future. Yet, issues ranging from competing stakeholders' interests and conflicting policy priorities challenge the development of a successful energy security roadmap in many countries. -
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Insights The New Weakest Link in Your Supply Chain: Supplier Credit You can see it in stubbornly high unemployment rates or from the hundreds of companies receiving credit downgrades. After several straight years of distress, global economic growth remains sluggish. This is exacerbating a weak link in companies' supply chains: the deteriorating financial strength of suppliers. -
Read moreInsights Communications, Media, and Technology: State of the Industry 2010 Oliver Wyman's third annual CMT State of the Industry report reviews performance by region and sector in the CMT space, while highlighting key trends and strategies of the top-performing firms. The report gives senior executives insights and information with which to successfully navigate a highly competitive and uncertain landscape. -
Read moreInsights Smarter Ways To Acquire And Retain Customers Subscriber acquisition and retention costs are the largest controllable operating expense for most operators. In spite of major efforts, however, many companies have failed to make a sustained long-term reduction without harming their acquisition and churn performance. -
Read moreInsights Perspectives on Manufacturing Industries 2013 In this issue of Perspectives on Manufacturing Industries, Oliver Wyman’s journal for decision makers in the machinery and plant sector, you will find a range of articles that address opportunities and courses of action available to industrial companies. With improving economic conditions, now is the time to reflect on growth strategies and methods to fundamentally improve efficiency. -
Read moreInsights What Can the World Learn from U.S. Healthcare Reform? Prepared for the January 2014 World Economic Forum Annual Meeting in Davos, Switzerland, the report explains how a handful of U.S. healthcare providers and insurers have developed new models of care delivery based on the idea that the best way to reduce the cost of healthcare is to keep people healthy. -
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Insights Asia Finance 2020 Asia is getting richer, not only absolutely but relatively. Over the last decade, Asia increased its share of global GDP from 24% to 31%. Its vast population is increasingly urban and increasingly middle class. -
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Insights The Oliver Wyman Retail Journal Vol. 2 This journal addresses a broad range of challenges and opportunities for retailers in a changing competitive environment from strategic differentiators to building a more compelling customer proposition and optimizing the cost base. -
Read moreInsights Successful IT Transformation Many telecommunications companies have already tried to seal the expanding gap between the needs of business divisions and the perceived performance of IT departments by launching far-reaching IT transformation programs. However, operators frequently select a transformation approach that does not best facilitate the success of the IT transformation.
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