The Times: Partner Frédéric Thomas-Dupuis Comments On The Survival Of Grocers Amid The Rise Of Online Retail

The Times reported on Amazon’s rise in the retail sector though its acquisition of Whole Foods. With online grocery retail on the rise both in the UK and US, Amazon is in a good position to capitalize on the boom.

Commenting on wider industry trends, Frédéric Thomas-Dupuis, Retail Partner at Oliver Wyman, said that in order to survive, traditional grocers “need to improve their customer interface by working out what customers want before they know it, they need to develop more efficient picking technology and they need to find out how to deliver groceries more cheaply.”

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