Nov 6, 2017
Oliver Wyman partner Bruce Spear was quoted on the changing trends in first class in a CNBC story titled, “Why it's Getting Harder to Land a Seat in First Class.”
"The majority of the high-value passengers prefer to be left alone than lavished upon," said Bruce Spear, a partner and a travel and transportation analyst at consulting firm Oliver Wyman. "It's utility that carries the day, not luxury."
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