Homecare products manufacturer: Creating tailored value propositions by account tier

A leading global manufacturer of homecare and extended care products needed to turn around a decline to achieve real growth in sales. The sales effort was hindered by a number of factors, including unclear prioritization of customers and lack of a segmented selling plan by account. Oliver Wyman analyzed the client's account base, and helped create five tiers of accounts, with tailored value propositions for each tier.


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Martin Kon
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Davide Taliente
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Alan McIntyre
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