Insights

Oliver Wyman continually invests in applied research, published in our periodicals, white papers, feature articles, and books. Recent featured insights are shown below.  Use the search function at the right to select and view all the firm's insights by industry, capability, language, or keyword.


Global Risks 2010 Report Highlights the Interconnectedness of Risks and the Need for Long-Term Focus on Economic and Non-Economic Risks


This year's Global Risks Report prepared by the World Economic Forum's Global Risks Network — a partnership that includes the World Economic Forum and MMC and Oliver Wyman —  focuses on the risks related to the recovery from the financial crisis and the implications of functioning in a new risk environment.

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Communications, Media, and Technology: State of the Industry 2010


In 2009, the Communications, Media, and Technology (CMT) sector recovered almost half the market value lost in 2008, but the recovery was uneven. Technology and Media rebounded strongly; in Communications, traditional sources of value growth showed signs of drying up. And some parts of the CMT universe look increasingly like ‘zero-sum’ games—with intensifying competition to steal value share rather than grow value. The difficult search for new sources of value growth is the key theme that we explore in this year’s report.

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State of the Financial Services Industry 2010


Following the failure of Lehman Brothers in late 2008, the interbank lending markets seized up. It seemed possible that the banking system would collapse. Governments intervened on an unprecedented scale, providing financial institutions with over US$1 trillion in debt and equity capital. Most survived. 2009 was then devoted to recovery, as will be 2010 and 2011. As with patients recovering from a medical trauma, the process can be broken into five stages.

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Wholesale and Investment Banking: State of the Nation


As we look towards 2010, we note it has been a remarkable two years for the Wholesale and Investment Banking Industry. Four quarters of severe write-downs, followed by two quarters of significant failures, then by two quarters of strong results have naturally left many firms with difficult decisions on restructuring and strategy, with much more limited visibility on future context than usual.

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Hospital Professional Liability Claims Benchmarking Report


After peaking early in the decade, medical malpractice claims have decreased steadily since 2006.  However, our latest study, the Hospital Professional Liability Claims Benchmarking Report, coauthored by sister companies Marsh and STARS Risk Technologies (formerly CS STARS) suggests that the frequency of claims is back on the rise.  Whether due to the down turn in the economy or other reasons, claim frequency trends are changing and healthcare institutions need to adapt.  Facilities should look to use all tools available to assess their performance and make informed decisions about their quality and patient safety initiatives. 

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While the Iron Is Hot: Six Ways to Capitalize on Crises


Ongoing global-scale recession has presented an unprecedented opportunity for business leaders to make lasting improvements in the structure and operation of their organizations—and to rethink how they perform as leaders.

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Business Strategies for a Greening World


The environmental landscape is transforming before our eyes. Governments, companies, and customers all have a stake in this new greener world. Many see significant opportunities as governments ramp up new programs and regulations to support various green initiatives, but challenging questions still remain. What are the real business implications of words like “green” and “sustainable?” What do internal green initiatives mean for firm economics, for employees, and for attracting and retaining talent? How will companies find the appropriate balance among the sometimes competing demands of stakeholders, customers, suppliers, and regulators? What new business models will emerge to enable firms to take advantage of new sources of energy, innovative ways to manage resources, and increased demand by customers for green products (who often remain sensitive to the prices of those products)?

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Leading in Times of Crisis


Leaders today are grappling with complex choices, diverse customers and employees, and unprecedented uncertainty in the economic environment. Business models are becoming obsolete, cost and performance pressures are growing, regulatory requirements are changing, and trust in institutions is declining. Tackling these and other growing demands requires every leader to radically rethink what constitutes effectives leadership.

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