Midstream Transport & Logistics
Oliver Wyman has assisted many companies in addressing business challenges in the areas of:
• Asset strategies
• Growth strategies
• Operations effectiveness
• Customer satisfaction and retention
• Transportation effectiveness
Recent engagement example
Customer service - Oliver Wyman helped a large U.S. pipeline company to diagnose the root causes of customer service decline, leading to a redesign of the organization around emerging customer segments and their priorities. The work identified customer segment profitability and actions to improve service to various customer segments.
Experience
Over the past 15 years, the Oliver Wyman team has completed hundreds of engagements for many of the world’s most important oil and gas companies.
