Keystone of Lean Six Sigma: Strong Middle Management
Many companies embarking on Lean efforts find that their organization is too rigid and top-down to support the management principles of Lean and Six Sigma. How to create the needed flexibility? Start by redefining the role of middle managers, transforming them from enforcers to enablers and mentors of front-line workers. Not only does this new role help the organization succeed with its Lean Six Sigma efforts, it also strengthens the leadership pipeline.