Strategic Information Technology and Operations in Financial Services
Our practice addresses the IT and Operations challenges that confront senior business executives, COOs and CIOs. Through our unique combination of deep understanding of the microeconomics of financial services companies and intimate knowledge of IT and Operations, we help clients translate business strategy into action, optimize the operational support for their business and improve performance.
Strategic IT and Operations for Corporate and Institutional Banks
We partner with the client's business and IT/Operations leadership in investment banking, asset management, hedge fund and financial market infrastructure. To address the most critical challenges, we build product-specific execution strategies to lower costs, deliver innovation to market and improve risk management capabilities.
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Strategic IT and Operations for Insurance Companies
Our offerings deliver pragmatic ideas that create tangible value for senior executives at leading P&C, life and health insurers and reinsurers. We tackle IT and operational challenges across front-office insurance distribution; middle-office underwriting, policy administration and claims; and back-office operations of enterprise resources.
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Strategic IT and Operations for Retail and Business Banks
We work with leading global firms across the retail and business banking industries. Whether accelerating new business build/launch or enhancing credit process design, our team helps clients develop sustainable strategic advantage and compete profitably under intense pressures.
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Strategic IT and Operations in Finance and Risk Management
Our practice works with senior executives to solve complex problems that originate at the intersection of finance, risk, and operations and technology. We offer comprehensive services that include risk operations strategy and design, risk information management and technology design for risk measurement.
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Strategic IT and Operations across Financial Services Companies
A number of the challenges senior executives face are common across the financial services industry. We have significant depth in these issues that include shared services optimization, sourcing strategy, optimization of technology investments and M&A transaction-related work - either before, during or after the transaction.
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Strategic IT and Operations Across Financial Services Companies - Sample Offerings
Front-to-Back IT/Operations Alignment
Our goal is to consolidate, renew or reconfigure IT/Operations functions and processes to better align with the client's business priorities. This front-to-back approach not only ensures appropriate linkage to business strategy, but also enables the optimization of cost/service trade-offs.
Shared Services Optimization
Oliver Wyman can provide a new design or can redesign existing shared services across IT/Operations. Our unique approach is based on a clear understanding of each process, whether business-specific or shared across businesses. We determine whether processes are integral to the business or operating in the background, and evaluate their associated economies of scale and their contribution to revenue generation.
IT/Operations Sourcing Strategy
Our team has deep experience in identifying, valuing and managing sourcing options across IT/Operations, including outsourcing, off-shoring and near-shoring. With senior executives, we identify services that can adopt a new sourcing model and assist in structuring new sourcing deals.
IT Value Measurement and Maximization
Oliver Wyman applies business knowledge and shareholder valuation techniques - such as P/E, DCF, portfolio analysis and real options - to maximize value captured across the client's Technology and Operations investment portfolios.
Operating Model and Organization Design
Together with our clients, we define the operating model - its structure, size, functions, and skills - for IT/Operations services. Our goal is to meet evolving business needs, such as globalization, increased control, and improved speed to market. To help firms migrate to new organization models, we design change management programs.
M&A Transaction Related
Oliver Wyman has broad experience across the M&A transaction lifecycle in financial services. Whether identifying the IT/Operations and economic implications of a potential transaction, working through the details of an integration plan, or managing a post-merger integration, our depth of expertise positions us uniquely in the market.
Complexity Reduction and Migration
Our goal is to work with clients to develop and execute new approaches that measure and unravel the complexity in technology applications and operational processes. By simplifying product features and functions, we can reduce unnecessary diversity in operational processes and business applications.
Key Areas of Insight
- IT value economics/portfolio optimization
- Information management/data quality
- Risk technology
- Business process and IT outsourcing